Welcome to Excel Enterprise, accessible from our official website. This Privacy Policy outlines how we handle personal information collected from our clients and website visitors. We are committed to protecting your privacy and ensuring transparency in how your data is used and managed.

1. Information Collection

We collect information to enhance your experience and improve our services. The types of information we may collect include:

- Personal Information: When you contact us for services via phone, email, or through our website, we may collect personal details such as your name, email address, phone number, and address. This information is necessary for scheduling, providing, and billing for our A/C repair, installation, and maintenance services.

- Usage Information: We collect information on how you interact with our website, including pages visited, time spent on pages, and other relevant analytics. This helps us improve website functionality and user experience.

2. Use of Your Information

The information we collect is used for several purposes:

- To Provide Services: Managing and fulfilling your requests for A/C services.

- To Communicate: Sending updates, information about your services, and responses to your inquiries.

- To Improve Services: Enhancing our website, customer service, and overall service offerings.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

- Service Providers: Third parties who perform services on our behalf, such as payment processing and website management, under confidentiality agreements.

- Legal Requirements: When required by law, such as for legal proceedings or to comply with state and federal regulations.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

6. Your Rights

You have certain rights regarding the personal information we hold about you, including the right to access, correct, or delete the information, subject to certain limitations.

7. Contact Us

For any questions about this Privacy Policy or our privacy practices, please contact us at:

- Phone: 361-852-1797

8. Excel Enterprise A2P Messaging

As part of our commitment to excellent service, we offer an SMS messaging program that includes service reminders, updates, and promotional offers. Participation is voluntary, and you may opt out at any time by following the instructions in the messages received.

9. Governing Law

This Privacy Policy is governed by the laws of the State of Texas without regard to its conflict of law provisions.